Create a consistent experience matching the customers current state on his journey including all other tools and channels like webpage, collateral, apps and social media.
Create pixel perfect quotations within minutes in SpiceCRM , sent them to your customer and ensure the follow through.
Standard Interfaces to SAP and others as well as Open APIs for flexible Integrations.
Forecast Business for Monetary and Operational Purposes . Build plans fo an integrates sales, marketing and operational plan.
Dispatch a Field Service force with digital processes and integrated planning and confirmations.
SpiceCRM for
Discret Manufacturing
Orchestrate the Customer Journey from Dream to Booking to Trip
SpiceCRM for
Repetitive Manufacturing
Orchestrate the Customer Journey from Dream to Booking to Trip
SpiceCRM for
Process Manufacturing
Orchestrate the Customer Journey from Dream to Booking to Trip
“Schiedel Sales processes are supported by Spice CRM, an open-source CRM solution supported and maintained by twenty reasons. The solution has given us a cost-effective CRM solution that fits our cost base supporting over 400 of our staff in managing our sales efforts with our customers. Lately, we have expanded the system to manage our vendors (SRM) creating a central system to manage our customer/vendor communication in one system. The twentyreasons team helped guide Schiedel on the best approaches within the system to manage and develop our Sales Processes giving the company a central CRM/SRM system that we improve on year by year.“
Justin Garrod, IT DigitizationManage, Schiedel International
The Manufacturer´s Journey : Efficiency, Streamlined Processes and so much more ….
SpiceCRM addresses the unique needs of manufacturers, including supply chain management, production scheduling, and inventory control. Implementing SpiceCRM in the manufacturing sector is a strategic move that can lead to significant improvements in efficiency, customer satisfaction, and overall business performance. By integrating various processes into a single platform, manufacturers can streamline their operations, enhance collaboration, and make data-driven decisions that drive growth and innovation. Access to real-time data helps manufacturers make informed decisions quickly, improving responsiveness to market changes. Finally, advanced analytics provide insights into sales trends, helping manufacturers anticipate demand and adjust production accordingly.Integration with ERP systems allows for precise scheduling of production runs, minimizing downtime and maximizing productivity.
For the customer the SpiceCRM solution is very smooth. Through the integration of retail, wholesale, and all-in-one functionalities benefits customers by delivering a seamless experience, personalized interactions, convenience, and value-added services that enhance satisfaction and drive long-term loyalty.
SpiceCRM empowers retail stores to deliver exceptional customer experiences, optimize operations, and drive sustainable growth , automate and streamline the sales process, from lead generation to order fulfillment, enabling retail stores to track sales performance, identify trends, and forecast demand more accurately.
By consolidating various processes into a single platform, you eliminate the need for multiple systems and reducing complexity. This streamlines operations and makes it easier for teams to manage tasks .It enhances teamwork and coordination, leading to smoother business processes and reducing complexity making it easier for teams to manage tasks efficiently.
Streamlined Sales and Order Management
SpiceCRM will help manage and track orders from initial contact to final delivery.
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Reduction of errors and delays
- Improved Production Planning
- Resource Allocation
- Production Scheduling
Efficient Supply Chain Management
SpiceCRM allows for accurate tracking of supplier interactions & performance.
- Reliable supply chains.
- Inventory Control.
- Data-Driven Decision Making.
- Real-Time Analytics.
- Performance Metrics.
Enhanced Collaboration
Team coordination in the manufacturing sector is essential.
- Better communication and coordination
- Project Management
- Customer Retention and Loyalty
- After-Sales Service
- Feedback Management
Increased Efficiency
With SpiceCRM in manufacturing you automate routine tasks reducing admin burdens.
- Follow up mails
- Order processing
- Focus more on strategic activities
- Time to drive growth and Innovation
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Dr.Christian Knoll,CEO twentyreasons Austria
CRM as flexible as your business needs
Being flexible and user-friendly is key to CRM adoption. Not only does SpiceCRM provide a unique user-interface but it also adapts to the use and the environment and provides a unique user-experience. Use it when and in what form you need it. It will adapt to your need and environment. Use it on the Desktop, on the tablet, as a mobile app on iOS or Android. Use it in Outlook or as part of GSuite and also use it with Lotus Notes. And if that is not enough the flexibility will allow you to further adapt it and match your business use cases.