Installation 2 Asset
All products that have been sold to customers, have been installed on a customer site and have been put into use can be registered in SpiceCRM. The Service Manager has a complete overview of all product details of equipment installed at the customer’s site (date of manufacture, of purchase, of installation and end of a warranty), so he can easily track the equipment serial numbers. Integrated Google Search and Google Maps allow to capture and plan routes for the scheduled maintenance services. The scheduled appointments can be readily assigned to a technician, and then the scheduled date will appear in a technician’s calendar.
The service contracts required for the maintenance date can also be created in SpiceCRM.