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News (Blog)2020-12-27T07:23:41+00:00

The Power of Neat Organization with Tabs for Effortless Management

The addition of this new helpful Context Menu for SpiceCRM means that users can efficiently manage their tabs with various options such as:

  • Clone Tab: Cloning tabs for quick duplication. This can only be done on main tabs.
  • Close Tab: Close individual tabs.
  • Close Other Tabs: Lets you close all other tabs except the chosen one.
  • Close Tabs to the Left/ Right: Lets you close tabs to the left/ right of the chosen tab, if existing.
  • Move […]

SpiceCRM release 2023.03.001 is out!

We wrapped it up just before Christmas and are happy to announce that SpiceCRM 2023.03.001 is out!

  • We added a workflow monitoring dashboard to have a better overview of the workflows currently running, the ones with errors and more. This dashboard is available under Workflows in the App Launcher and will probably be improved in the next versions. Feedback among workflow users is wanted!
  • We added business travel modules so that employees can plan, log and settle up their business trips. You can define a workflow definition to get the business trip approved and get the whole […]

The Journey to Personal and Professional Development using SpiceCRM!

Founded in 2003, Struss & Claussen Personal Development is one of Germany’s leading career consultancy company. The basis of their holistic study and career counseling is a comprehensive personality analysis based on personnel psychology and aptitude diagnostics. From this, they derive concrete recommendations on how their clients can develop their individual potential professionally and grow personally.

Q&A with Johann Claussen, Managing Partner Struss & Claussen

1) What was the main challenge that brought you to acquire SpiceCRM?

We wanted to develop further as a company and optimize our processes in order […]

It is all about People

Enhanced Human Capital Management Functions in SpiceCRM

A CRM System is a central system used by people. And people are what sales is all about. Of course, any system can support & any system can help. AI might do the thing – but let’s face it, ultimately, sales & service are still a people business.

With that in mind, in the general capabilities of our CRM, we have added and are adding features for Human Capital Management within SpiceCRM.

Organizational Management

This allows for the structuring of companies and depicts organizations in a proper org chart. It allows for […]

Transforming Customer Relationships into deliveries at Ontime Logistics

Q&A with Michael Filler (Michael Filler, Director Air & Sea at Ontime Logistics GmbH)

1) What was the main challenge that brought you to acquire SpiceCRM?

Since Ontime grew over the past years, we soon met the limits of our previous CRM system in terms of capacity. SpiceCRM, with its Cloud Service Solution, was, for us, the best choice.

It is the perfect tool for our teams since it is very user-friendly and intuitive, and that is the reason why our employees use it on […]

Why Technology Matters!

Yes. We are adamant about technology at SpiceCRM. We started with the early adoption of Angular, embracing this in its infancy. We built a lot of functions using Elasticsearch such as document storage and replacing standard SQL. We believe in HTML5 and in its responsive design. We try to fiercely stay on top of the latest releases of each technological component.

There are several reasons why we do this.

Performance

When it comes to CRM performance, the system is crucial. There is nothing more boring than a slow CRM system. Slow response times will kill […]

Schiedel rolls out SpiceCRM in 19 countries in just 1 year!

Schiedel Chimney Systems Ltd has around 1,400 employees operating across 19 countries in Europe, manufacturing and selling flue-ducting, integrated stove, and ventilation solutions. Schiedel Sales processes are supported by SpiceCRM, an open-source CRM solution supported and maintained by twentyreasons.

Q&A with Justin Garrod (IT Digitization Manager International) 

What was Schiedel’s main challenge?

“Schiedel had a lot of countries without any type of CRM system, others with their own internal systems for different aspects & needed a group CRM system to bridge the gap between front and back sales office, sales and […]

SpiceCRM release 2023.02.001 is out!

SpiceCRM release 2023.02.001 is out!

  • The Human Capital Management package is now available:
    manage staff administration requirements such as skills, follow-up on employee vocational training and the monitoring of employee needs such as vacation, sick leave, hiring and more.
  • The NACE/SIC Codes loader makes it possible in a few clicks and some configuration to make use of international company activity classification in SpiceCRM.
  • Whitelisting for developers & testers: a handy way to test a marketing campaign

Please, check all the details on the release page.

SpiceCRM : Integration with ERP & other platforms

Does your company need to:

  • Create a Central Repository for customers & leads
  • Provide Visibility of all customers who are being managed through and with different systems
  • Have an Automated and Optimized Sales Process
  • Create a Communication Tool to retrieve customer communications from different sources (email/excel)
  • Facilitate the Sharing of Information across all systems
  • Have a Single View of the information across all business units to streamline reporting and assessment of sales
  • Uplift the Process for the Sales team so that they can collaborate, share ideas & plans amongst each other & with other teams

Look no further!!! SpiceCRM can help you through a […]

SPICECRM MARKETING AUTOMATION

When used correctly, marketing automation allows you to generate leads and nurture prospects efficiently and effectively at every stage of the customer journey, allowing you to drive more revenue and maximize ROI.

Through the implementation of streamlined workflows, marketing automation can help you to achieve more & faster.

Imagine a user visits your website and downloads a brochure for a particular product or service. Their contact details are sent to your CRM. From there, you can access information on this lead’s history and interactions with your company. An email is then sent to them, thanking them for downloading the […]

Bricoman Evolpe Case Study using SpiceCRM

“Customer satisfaction has always been a priority at Bricoman. Thanks to SpiceCRM, we respond even more efficiently to the needs of construction professionals with whom we cooperate. We also save on time and costs of internal processes. I am also happy with the progress of cooperation with the EVolpe Consulting Group team. They proved that they know their stuff and, like us, care about the quality of the materials used in their work” Krystian Guzenda ” (Bricoman Poland).

Check out the case study https://lnkd.in/dqpQEmeD

The Summer release

We present SpiceCRM 2022.02.001 with its new logo and some great powerful features. The 2 highlights in this release:

Workflow Designer

SpiceCRM is now equipped with a graphical interface to design workflows after proper Business Process Model and Notation. Define actions and tasks per mouse click, drag and drop the steps of the workflow and build your workflow as if you had a pen and a piece of paper. In the end the workflow configuration is comprehensible by anyone and can be used as a documentation of internal processes. Marketing experts will love this tool originated to lead […]

4 Ways to Simplify Data Management Using Glances and SpiceCRM

Jessica Biondo /  (Productivity Tips)

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