Schiedel Chimney Systems Ltd has around 1,400 employees operating across 19 countries in Europe, manufacturing and selling flue-ducting, integrated stove, and ventilation solutions. Schiedel Sales processes are supported by SpiceCRM, an open-source CRM solution supported and maintained by twentyreasons.
Q&A with Justin Garrod (IT Digitization Manager International)
What was Schiedel’s main challenge?
“Schiedel had a lot of countries without any type of CRM system, others with their own internal systems for different aspects & needed a group CRM system to bridge the gap between front and back sales office, sales and […]
The Human Capital Management package is now available:
manage staff administration requirements such as skills, follow-up on employee vocational training and the monitoring of employee needs such as vacation, sick leave, hiring and more.
The NACE/SIC Codes loader makes it possible in a few clicks and some configuration to make use of international company activity classification in SpiceCRM.
Whitelisting for developers & testers: a handy way to test a marketing campaign
When used correctly, marketing automation allows you to generate leads and nurture prospects efficiently and effectively at every stage of the customer journey, allowing you to drive more revenue and maximize ROI.
Through the implementation of streamlined workflows, marketing automation can help you to achieve more & faster.
Imagine a user visits your website and downloads a brochure for a particular product or service. Their contact details are sent to your CRM. From there, you can access information on this lead’s history and interactions with your company. An email is then sent to them, thanking them for downloading the […]
“Customer satisfaction has always been a priority at Bricoman. Thanks to SpiceCRM, we respond even more efficiently to the needs of construction professionals with whom we cooperate. We also save on time and costs of internal processes. I am also happy with the progress of cooperation with the EVolpe Consulting Group team. They proved that they know their stuff and, like us, care about the quality of the materials used in their work” Krystian Guzenda ” (Bricoman Poland).
This release 2022.03.001 contains many little fixes and completion steps regarding 365 integration and marketing automation. We also added a screen in the installation process to set all default preferences for the system like date format, number format, name format and more. Please, check all the details on the release page.
We present SpiceCRM 2022.02.001 with its new logo and some great powerful features. The 2 highlights in this release:
SpiceCRM is now equipped with a graphical interface to design workflows after proper Business Process Model and Notation. Define actions and tasks per mouse click, drag and drop the steps of the workflow and build your workflow as if you had a pen and a piece of paper. In the end the workflow configuration is comprehensible by anyone and can be used as a documentation of internal processes. Marketing experts will love this tool originated to lead […]
Customer Relationship Management (CRM) platforms are often the heartbeat of any business, securely housing imperative customer data for sales, marketing, and support functions. With numerous CRM options on the market, today we’ll focus on one of our compatible platforms, SpiceCRM, and how it works with Glances to help simplify your workday and how […]
WTS is a technology company based in India & serving customers in India, United Kingdom, Ireland and the United States. They are a team of developers, designers, creative thinkers, strategy makers, with a witty sense of humor. WTS also provides end to end solutions for digital marketing to resolve any challenges regarding online presence.
Kiran Rajgiri is the Founder of Witty Technical Solutions along with the Co-founder & CTO Mr. Dilip Chauhan. The company is based in India […]
Just around Easter we did release the 2022.01.001 Spring Release of SpiceCRM. From the functional side of course there are enhancements like an enhanced reminder management. Or the first enhancements towards a significantly enhanced marketing automation engine and others. But most notably it is a technology focused release this time. Why this matters – because usability, response times and speed of a CRM […]
Based in Canada Process Flow Consulting has many years of experience with CRM implementation and has decided to join the SpiceCRM Partner Network. Watch the exclusive interview with Michael Loveless, President of Process Flow Consulting
First SpiceCRM Bootcamp ever took place from September 6th to September 11th 2021 in Vienna at twentyreasons’ headquarters. We had the pleasure to welcome developers from CRM partner businesses evolpe and bizlink who are eagier to learn more about how to implement SpiceCRM for their respective customers. Within 5 days we shared competence on “CRM installation and dev environment”, “backend development”, “frontend configuration”, “frontend development” and “CRM Integration / Migration”. We started two projects that will result in additional extensions for SpiceCRM (Recruitment functionality and Travel expenses management). We’ve created videos and documentation that will be shared […]
SpiceCRM lets you customize the labels according to your preferences. The inLine editing option gives you the opportunity to change a label’s name to whatever you prefer. It also lets you choose from various languages. Simply adjust your spicy labels by double clicking on them, which will open the editing mode right away. Once again a brilliant feature, efficient and quick, in just a few clicks!
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