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News (Blog)2020-12-27T07:23:41+00:00

alisys joins the SpiceCRM Foundation

[:en]With alisys we have another company and well estalblished local CRM player joining the SpiceCRM Foundation. Being based in Spain serving the iberian peninsual but also the markets in central and latin america alisys is a well established player n the field of telecom, technology and customer experience management. With a long history that started with the early releases of SugarCRM the move to SpiceCRM as the next level of SugarCRM was a logical move to alisys and their CEO Eduardo Gómez de Tostón García.
“Alisys is a Spanish company which has been developing and building customer relationship solutions […]

SpiceCRM 2019.02.001 has been released

[:en]While the Carneval Season finds its end we have just released version 2019.02.001 of SpiceCRM.

 
Highlights of the January Release are updates on the search features, a new filter builder adding flexibility and reworks in many areas to start supporting full responsive design and the build of our mobile App.
Who does not know the process when adding data of switching to google, looking up a companies details and then via copy & paste add the data to CRM. Rest assured that time is over now. With the latest changes […]

Tips&Tricks – Google search and complete

[:en]How many times did you look up an address or company data in google just to copy & paste data to CRM? a common scenario. Did you know that SpiceCRM can shortcut that and bring the google search for companies right into your CRM solution. If the Google API is enabled, you can define fields like the company name field as a google search enabled field.

Just type information of the company or place you are searching for in the name field and SpiceCRM will do the rest for you. […]

Tips&Tricks – upload your own user image

[:en]It is quite easy to set your own profile picture in SpiceCRM. This will not only personalize your own view on SpiceCRM but also add a picture to the views when others see your user record. To change the picture, click on the Avatar or current Picture at the upper right corner of the screen and then on the somewhat larger Avatar or image in the user panel.

The dialog to upload an image open. Click on “select Image” to upload an image.

SpiceCRM 2019.01.001 released

[:en]Starting into the new year, a new release of SpiceCRM has been published. There are quite some changes in the search functionality that makes finding records easier. Also a new Filter Builder has been released in its first version. This is mainly of interest for people configuring SpiceCRM since it makes customizing the appearance of SpiceCRM a little bit easier as Filters can easily be used for dashlets, Subpanels, Relate fields and other elements.
Last but not least, we are moving towards full responsiveness in the design. So there are several changes to ensure SpiceCRM can also easily […]

Installing SpiceCRM 2019.001.01 – a short tutorial

[:en]Unless you consume SpiceCRM as a cloud offer the first step is to set up the system. In the following post I want to highlight the steps necessary. The post is split in two parts. The first part is focused on setting up a debian based server so we can install, while the second part focuses on the setup of the application itself.
You will find links to youtube videos in this post and you can also download our detailed installation guide.

Part I: Starting up the engine

For the example we will set up the system on a […]

Release 2018.11.001 – Calendar, Activitiy Stream and more …

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SpiceCRM Release 2018.11.001 is available

The November Release includes a couple of technical parts like the update to Angular7 oder to Lightning Design 2.7.4 but also brings some nice functional enhancements with it.

A new Calendar

There is a couple of main enhancements. First and foremost we significantly enhanced the calendar. We added new views, included easier handling of popups. We also added the capability that you can easily add other users calendars. Also anew function for user absences was added to track sick leaves, vacations and other reasons why a peer of you is not in the office.

Mastering GDPR with SpiceCRM

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GDPR – General Data Protection Regulation

Effective May 25th the European Union implemented new European wide rules for the management and handling of data of individuals. The GDPR was put in place. Originally more or less targeting the larger internet giants like Google and Facebook, it has a significant impact on any operation in the EU that is handling data – which literally is any company operating here – but also for companies dealing with the EU.
All of us most likely will remember 2018 as the year where we all got numerous emails to confirm that we still […]

Dashboards – information where you need it

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“Not everything that counts can be counted, and not everything that can be counted counts.”

I recently stumbled upon this statement in a nice blog entry from Tom Fishburne. Of course a very true statement. Designing and setting up Dashboards that are meaningful can be a tedious task. Also the focus on Dashboards should be to deliver the right information in the right format top the person.
At SpiceCRM we see Dashboards as central point for interaction and a good starting point to get a point of view what is happening […]

Browser Support – when speed matters

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Supported Browsers


SpiceCRM is fully built on HTML5 Standards. When it comes to browsers supported we thus also need a modern and compliant browser.  Most of our developers use Chrome, Firefox or Safari. If you need to stick to MS Standards you will need to use Edge.
Still the speed difference will be noticable. The reason is quite easy to explain. SpiceCRM is built using the latest web technology. The complete system is based on webcomponents. Simply stated webcomponents are […]

SpiceCRM – the Fall Release

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Release 2018.10 has been released.

Asides changes to the backend it also is the first release where we are publicly releasing our new UI. As many of you have followed us we have made a huge development effort over the last 24 months to bring SpiceUI to live that adds a complete new user experience to SpiceCRM, is highly performant, flexible and on the latest technological basis.
With the fall release we are also introducing a split between backend and frontend. Thus the repositories have been newly setup. The backend is […]

SpiceCRM and GSuite .. a match made in heaven

Google’s angular is at the heart of SpiceCRM. And also GSuite is getting wider used. So linking GSuite and SpiceCRM was an easy decision and task to do. It does not only allow to straight forward log in using your Google credentials but if you do so also automatically links entries in your calendar with your GSuite Calendar and also synchronizes Tasks with GSuite.

Google Docs and other apps will follow making SpiceCRM even easier to use and more powerful for the end user.

KReporter 4.2 has been released – Releasenotes

The latest version (4.2) of our popular reporting tool KReporter for SugarCRM is available for download. The changes with this release are as follows:
Prerequisite
+ krest_core_2_5_3.zip
Features for 4.2
+ Currency type rounded
+ Allow Edit settings on/off to Kreporter 4.x
+ Cockpit View / Categories Manager
+ Filters: Improved loading mask for dropdowns
+ Integration CSV Export filename
+ SugarCRM 7.8 compatibility
+ SecurityGroups Integration
Bugs fixed for 4.2
+ enum key/label display in where clause
+ Integration BugFix pass url params to report
+ Integration BugFix Snapshots non latin chars + linkID
+ Visualization Highcharts missing value in display
+ Integration drilldown dynamic options to post in KREST
+ Presentation: Currency […]

The CRM calendar – an integrated part to activity management

A key part of CRM is activity management. And the key to activitiy management is a decent calendar that makes it easy to plan and schedule activities.
calendar day view
The all new calendar in SpiceCRM is easy to use and offers detailed insight into the activities planned. It allows direct access to calls, meetings, taks and all the related information.
calendar week view
It is fully configurable enabling the user to define what information is displayed. It can be configured to use […]

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